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Course and certificate support


Course

Registration

FOODSAFE online courses are delivered by Open School BC through its Moodle learning management system:

You can register yourself or another person. Registration instructions are available on OSBC Support.

Course access

If you have trouble accessing a course, try resetting your password. Once you’ve reset your password, wait a few minutes before trying to log in again.

Equivalent courses

If you are in a FOODSAFE equivalent course, please contact your course provider for help.

Contact your course provider for help with any classroom, distance education, or videoconferencing course.

If you need accommodations during an exam, please contact your course provider to discuss your needs.

For online courses and exams contact Open School BC.

Interested in having your group take a course?

Certificate

Online courses

These courses are delivered by Open School BC through its Moodle learning management system:

After passing the exam (or FOODSAFE Level 2 assessment), you’ll get your certificate by email.

You can also retrieve your certificate by logging into Moodle and going to: Profile > My certificates

If you completed a FOODSAFE equivalent course, please contact your course provider for help.

Classroom, distance education, and videoconferencing courses

Contact your course provider for details on how you’ll receive your certificate.

Contact your health authority to replace your certificate. Please note the health authority may charge a fee for reissuing your certificate.

If the health authority does not have your certificate, contact your course provider.

FOODSAFE Level 1 and instructor certificates are valid for five years from the date of issue. All other course certificates have no expiry dates.

FOODSAFE Level 1 certificate expiry

Your FOODSAFE Level 1 certificate is valid for five years from the date of issue. If you have a certificate issued in the Province of British Columbia recertify by taking the FOODSAFE Level 1 course

Instructor certificate expiry

All FOODSAFE instructor certificates expire after five years. To renew your instructor certification, contact your health authority.

Employment requirements for Level 1 certification

The BC Public Health Act states that every food service operator, and at least one employee on every shift, must hold a FOODSAFE Level 1 certificate or equivalent. Check the BC Centre for Disease Control (PDF) to see what courses are equivalent.

FOODSAFE Level 1 is about preventing foodborne illness. It’s also about worker safety on the job. If you prepare, serve, and clean up food, take the course for the safety of both your customers and yourself.

Having your certificate could be an advantage when applying for jobs. Some employers require that all their employees have a FOODSAFE Level 1 certificate.

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